Posted: 16 Aug 2023

Location: dubai

We are looking for Call Center Agent for Dubai Location.

Nationality-No Bar
Salary-4000-5000 AED
Availability- Immediate to 15 Days.
Current Location-
Domain-Banking Domain
• Attending customer's interactions and efficiently gather related information to fulfill customer needs. • Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly. • Provide high class services and support on Bank's different products. • Maintain a high level of knowledge about the banks products and services and ensure customers are provided with full accurate information. • Adhere to all bank policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct • Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures. • Cross sell and upsell different bank products. • Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment. • Adhere to Call Center scheduling, and maintain high level of adherence.

Job Specification
Minimum Education required

Minimum High school/Diploma graduate
Work Experience (Please specify minimum number of years and the field in which experience is required)
Minimum 1-2 years of experience in call center
Specified area / field of experience (if required)
Customer Service, Call Center-Voice Support

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