Posted: 13 Mar 2024

Location: Dubai

Principal Accountabilities/Key Results Area:
Act as a subject matter expert for Line Managers and employees on HR related areas such as company policies and procedures, thus ensuring consistency in policy implementation throughout the company.
Ensure timely resolution of all Employee relations and HC operations issues escalated by ensuring good customer relationships are built through providing an efficient, customer focused service.
Ensure a professional image is maintained at all times and monitor employee request received and constantly strive to improve service delivery through teamwork, critical appraisal and continues improvement.
Liaise with the HC functions on a day-to-day basis in order to coordinate timely processing of all employee requests and grievances in line with the company policies and in managing, updating and maintaining employee personnel files and HRMS.
Create opportunities for all departments and members of the to become instrumental in and to take ownership of promoting and sustaining a great work environment through a range of programs, events, activities, community support involvement and enhanced personal and team engagement.
Support the operational implementation of initiatives, incentives and events that promote health and wellbeing in ensuring they are in line with the project plans.
Ensure continuous improvement in the planning and execution of events at an organizational level and co-ordinate necessary activities with stakeholders from other departments as and when necessary, including Marketing and Communications, Procurement, Finance etc.
Prepare relevant, accurate and timely reports and presentations when needed.
Participate as a team member in HC based projects and contribute towards developing new HC products, improved processes and systems that will enable HC to be more customer service orientated and progressive.

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