Posted: 26 Oct 2023

Location: dubai

IT Help Desk Executive
Location: Dubai Sports City, UAE
We are looking for dedicated and knowledgeable IT Help Desk Executive to join our dynamic team. As an IT Help Desk Executive, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical support to our staff and clients. You will be the first point of contact for IT-related issues, and your expertise will be vital in resolving problems promptly and efficiently.

 Serve as the primary point of contact for all IT-related inquiries, issues, and requests. Provide technical support to end-users, including troubleshooting hardware and software problems.
 Respond to help desk tickets and service requests in a timely and professional manner.
 Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals.
 Install, configure, and maintain software applications and operating systems.
 Collaborate with the IT team to ensure the security and integrity of our network and data.
 Assist in the setup and maintenance of audiovisual equipment for events and presentations.
 Conduct software and hardware upgrades and updates as required.
 Create and maintain documentation for IT procedures and troubleshooting guides.
 Assist with user onboarding and offboarding, including account creation and access management.
 Stay up-to-date with emerging technologies and industry best practices.
 Provide training and guidance to end-users on IT-related topics as needed.

Please share your CV to [email protected]

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