Posted: 06 Aug 2024

Location: Dubai

Looking for a Temp Contact Center Agent
Location - Dubai
Duration - 3 to 6 months, extendable

Key Responsibilities:

-Handle a large volume of inbound and outbound calls in a timely manner.
-Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary.
-Identify customer needs, research issues, resolve complaints, and provide solutions.
-Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team.
-Recommend improvements for systems and processes to boost organizational efficiency.

NOTE: Required Languages – Arabic & English

Interested candidates can share their resumes on [email protected]

Phone No: -

Apply Email: [email protected]

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