Posted: 14 Apr 2021

Location: Dubai

We are looking for NOC manager for Dubai location.
Interested candidates can send their resume to my mail id [email protected]
Total experience: 10 to 15 years
Mode of contract: 1 years (Extendable)


Job description
1) Provides leadership for the NOC in a 24/7 operating environment Develop staffing and skills matrix to ensure depth and breadth of coverage for all NOC shifts Maintain constant vigilance...
2) Handle Level 2 tickets raised by L1 NOC Team
3) Respond to Customer / other department queries regarding incidents using calls, emails, messaging tools etc.
4) Perform troubleshooting on Cisco Routers and Switches,
5) Expert in Cisco Routing & Switching, DC and SP Routing domai
6) . Update trouble tickets using customer Incident management system
7) Escalate and assign tickets to L3 teams as needed
8) Perform Escalation management using established NOC procedures and tool.
9) Perform above tasks within established NOC SLAs
10) Produce and organize printed and electronic reports

Phone No: -

Apply Email: [email protected]

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