Posted: 27 Dec 2022

Location: Dubai

We are hiring Migration support engineer for a client based in Abu Dhabi.
Contract : 1 year, extendable based on performance.
Salary : upto AED 8000/-
Looking for UAE based, immediate joiners only.

Experience on Windows 10 operating system and knowledge on windows 11.
· Operating system upgrade, reimaging, application installations, troubleshooting.
· Walking customers through installing applications and computer peripherals.
· Working and migration experience on Microsoft 365
· Asking targeted questions to diagnose problems
· Experience on Local area network and troubleshooting experience on cable and wireless network.
· Guide users with simple, step-by-step instructions to fix issues remotely.
· Record technical issues and document issue tracker in tools or available platform.
· Follow up with L2 support & migration team on outstanding issues.
· Participating in technical documentation and manual creation.
· Providing basic training on operating systems & applications to user
· Identify, log and resolve technical problems with software applications or network systems.
Working knowledge of office products, Standard applications.
· Knowledge of network security practices and anti-virus programs.
· · ITIL Foundation (V3) certification mandatory.
· 4-8 years’ of proven work experience as a desktop support engineer is preferred.
· Microsoft O365 working \ Migration experience mandatory.
· Windows 11 certification is added advantage.

If interested, please share your updated CV at [email protected]

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Apply Email: [email protected]

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