Posted: 11 Dec 2021

Location: Dubai

Guest Relation Executive
HAPPY SEASON HOLIDAY HOMES
Dubai
Full Job Description:
GUEST RELATIONS EXECUTIVE
DUBAI, UNITED ARAB EMIRATES (FULL TIME, UAE DRIVING LICENCE REQUIRED)
The Opportunity
We re looking for a bright and enthusiastic individual to join our Guest Relations team and warmly welcome our guests.
For us at HAPPY SEASON HOLIDAY HOMES, the Guest Relations Executive (GRE) is at the forefront of customer service. The GRE must arrive in advance of guests, checking the property to ensure that HAPPY SEASON HOLIDAY HOMES's high standards are met. When our guests arrive, the GRE must facilitate their check-in procedure, ensuring that our guests are comfortable and happy. The GRE is the first and the last team member our guests will encounter face-to-face, so it is a pivotal role within the organization and we are looking for someone who cares about customer service and is willing to go the extra mile to surprise and delight customers.
The successful candidate must be able to speak confidently and eloquently. He / she will be considerate, empathetic and welcoming toward guests at all times.
HAPPY SEASON HOLIDAY HOMES will ensure that the GRE will have the opportunity to grow within the company and gain experience in other departments over time.
Key Accountabilities:
Coordinating and multi-tasking job duties in a fast-paced environment.Overseeing guest experience from guest arrival, throughout their stay and during their departure.Providing each HAPPY SEASON HOLIDAY HOMES guest a personal experience.Reviewing the arrival list daily and assists in ensuring the apartment preparation and distribution of welcome amenities.
Languages
English (fluent), Arabic (desired), Russian (desired).
To Apply
Please send your CV , along with a cover letter explaining why you are a good fit for this role to
[email protected]
with the words 'Guest Relations Executive' in the email subject .

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Apply Email: [email protected]

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